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Training programs

Download Outsourcing Training catalogue

1. Public Speaking;
2. Efficient Selling over the Phone;
3. Global Village: Dealing with Multicultural Differences;
4. Junior Management Bootcamp;
5. Managing Remote Teams;
6. Extending Service Center life cycle—counselling;
7. Personal Branding;
8. Project Management Training;
9. Advanced Influencing Skills—communicating for results when stakes are high;
10. 21st Century Time Management;
11. Selling over the e-mail;
12. Ways to deal with difficult customer over the phone;
13. Managing customers over the phone—phone skills training;
14. Targeted selection;
15. Managing interpersonal skills;
16. Managing conflicts;
17. Setting smart performance measuring systems;
18. Non monetary motivational tools for Shared Service Centers.

Download Outsourcing Training catalogue

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