Outsourcing Advisors – Your Outsourcing Education Portal
In 2012 when I created the first online platform for the Romanian outsourcing community, I had one main goal: to contribute with my expertise at a higher level and to support Romania advancement in top 50 outsourcing destination of the world!
Why our motto: Connect, Educate, Opportunity?
We connect! While in Poland or other European outsourcing hubs, there are Government and private institutions able to offer quick and valuable information for potential investors in their outsourcing space, in Romania, we were often contacted by companies hungry for statistics, info, trends regarding Romanian outsourcing industry, legislation, pool of resources, existing operators etc. Since 2012 we played this role within local industry – we are today an information provider, we connect potential investors in the Romanian outsourcing space with local providers, we accelerate start-ups, we are acting as a good Ambassador of Romanian outsourcing abroad. Since 2012, we informed daily via our online platform about what’s new in the field. Also we were the first company who started to map most of the major outsourcing players in each Romanian town!
We educate! We not only offer information to potential investors in the Romanian outsourcing space but we also took the role to be the best company who can offer personalized and niche training for the local outsourcing professionals. Our senior trainers have created personalized programs – from “Understanding basic BPO & SSC functionalities” to complex “Telesales” or “Advanced negotiation” programs with customers from different cultures. It is well known that in the outsourcing space, a manager can get more and more complex roles in a short interval of time, exposure to change & complexity generates an acceleration of their competencies development. Our mentors are able to ensure an efficient transition of managers to more complex managerial roles, they will guide the outsourcing managers in order to handle better new responsibilities, new strategies, change. Through coaching, we support Shared Service Centers leaders to enhance the life cycle of their business unit, to be able to attract more business and to be able to handle fast expansion. We also have expertise in supporting management teams and HR leaders to implement successful talent management programs and succession plans for their key people.
We generate opportunities!
Since our launch in 2012, we understood the importance of building a community of outsourcing professionals. We have launched since 2012 the “ I am an outsourcing professional” campaign and we promoted & interviewed several outsourcing professionals on our platform in order to increase this new industry visibility. In 2014 we have launched the first Outsourcing Club in Romania a community of outsourcing professionals who have access to studies specific for our industry or for whom we organize specific networking events, e.g. “Develop your inner leadership” – event designed for Cluj Outsourcing HR Leaders.
We are happy to announce that we will be able to serve better our Outsourcing Club Community through the recent partnership signed with Deloitte Romania. In this manner we will be able to offer our members studies, statistics and trends based on their needs.
Starting 2015, Outsourcing Romania it is a strategic partner of The Diplomat Magazine and we have been part of the jury who selected the first winners of Romanian Outsourcing Gala. We will encourage through our influence in our local community – a higher participation and future nominees to 2016 Gala Award for the benefit of this industry players.
Outsourcing Advisors will continue to be the main information hub for Romanian outsourcing community in 2016. We will continue our efforts to educate the community through specific and personalized and unique programs. In this manner we will contribute to a more consolidated Romanian outsourcing industry and also to its continuity in this space. We strongly believe that only building this sense of community we will be able to generate more recognition to the industry who created the highest number of jobs in Romania since 2005.
Amalia Sterescu – CEO & Founder Outsourcing Advisors