Advanced Influencing Skills: communicating for results when stakes are high!
During this highly practical and interactive course, participants will identify their communication challenges, explore several models of communication, and discuss perception and its impact on understanding. We will also cover body language and other nonverbal cues, verbal communication, tone of voice, written communication, tactics for positioning messages, and strategies for dealing with miscommunication and misunderstanding.
The content and approach of this program will help you to:
• Develop the skills of influencing others to obtain outcomes that benefit all;
• Understand and practice the processes and behaviors that lead to effective teamwork;
• Understand the importance of an objective driven approach;
• Improve your self awareness and take responsibility for your own performance;
• Increase your contribution to the teams in which you work;
• Create a specific development and action plan that will enable you to apply the learning back at work;
• Develop a common language for effective teamwork.
REGISTRATION FOR COURSE: